GeniusDV offers Phone Support
GeniusDV has launched a new Avid and Final Cut Pro phone support service open to the general public who need immediate assistance with the industry’s leading video editing software.
'We are filling a gap in the professional video arena where individuals need immediate help with their Final Cut Pro or Avid editing systems. 'For many customers, their only avenue was to call the vendor directly during a set time-frame. GeniusDV now provides an alternative method that puts the customer in direct contact with a certified Final Cut Pro or Avid user.' says John Lynn co-owner of GeniusDV.
Phone support contracts for Avid or Final Cut Pro include the availability of a 24 hour live operator access that pages all available instructors, a LiveHelp web service, A dedicated private support forum that delivers an email with a personal response to your issue, a direct line to a certified instructor, and discounts for on-site support. In addition, GeniusDV has expanded it's phone support service to all existing customers who have taken a certified training course at no additional charge.
