Training Center Questions
Founded in November of 2000, GeniusDV has become the world's premier training center for Digital Video editing and production. Owner's John Lynn and Mike Willats forged a promise to create an elite training environment that provides state-of-the-art hands on training for all of the popular video editing software packages.
GeniusDV has always taught according to the current industry trends. This required a training style of teaching "outside" the book, as well as customizing the training courses to each individual or company's needs. GeniusDV keeps class sizes to a minimum to insure the education and knowledge is delivered in a hands-on environment and is completely understood for continued success within the industry.
GeniusDV's mission is to share knowledge related to being successful in the Video Industry. In 2007, GeniusDV was awarded Google 'Search Enterprise Superstar Award' in an effort to provide valuable content for those interested in learning video production.
GeniusDV continues to offer free tutorials and content which has created a tremendous following of loyal customers and a familiar brand within the video production industry. It continues to develop educational classes related to video production that now include Video Streaming and Video Production.
GeniusDV also publishes books. It's latest book called 'Final Cut Pro Portable Genius' GeniusDV has recently passed a benchmark of providing training to inviduals from 60 different countries and all 50 U.S. states.
GeniusDV offers three disinct avenues for training:
Online Training (interactive training over the internet)
On-Site Training (Nationwide)
Classroom Training in Orlando, FL
All of our training classes have these great benefits:
Support
Have you ever taken a great training class, and then felt left out in the cold, with no way to get in touch with your training facility or instructor? GeniusDV provides a toll free number, and / or cell phone that you can call 7 / 24 to touch base with a real human being. In some cases, it may be your actual instructor. We don't have any restricted hours, we will always return your call. This is unheard of in the training industry. Specific software support can cost hundreds of dollars a year, and GeniusDV provides this as an ongoing benefit. We trust that you won't abuse it.
Why GeniusDV?
GeniusDV has a passion for training. Every day we provide new updated tips or tutorials related to Avid Media Composer / Xpress or Final Cut Studio. Even if you decide not to attend a training course, this information will lead to some invaluable tips and tricks to help you learn the software. Compare our website content to our competition.
Our instructors are industry experts. We do not use instructors that have just graduated or that have a couple years of experience. All of our instructors have been working in the industry for a minimum of 5 years. Because of this, they typically go above and beyond of what you might expect. If you don't believe us, read a couple testimonials of students that have taken classes in the last year. Read what students are saying about the GeniusDV training center(s).
Training Location
Have you had a great training class, but in a terrible location? You don't need to worry about parking your car, and your hotel is within walking distance. You don't need to rush off to find a fast food place for lunch, we have great quality restaurants within walking distance.
How many people are in a typical class?
Never less than 1, but never more than 5. Typically for a large class of 6 student, we may have an assistant or an additional instructor to assist with the class. Do the courses include hands-on training? Every student will have their own computer system for the duration of the class with wide screen flat panel LCD display. Our classes are hands-on intensive, with lots of time to experiment with the various exercises that have been taught to you.
Quality Promise
Have you ever had a bad training experience, with no ability to do anything about it?
GeniusDV has several policies that will make you more comfortable when deciding to shell out your hard earned dollars. If you are taking 2-5 day course, and you are completely unhappy with the first day of training (and you notify us via telephone, e-mail, or voicemail), we will refund your money 'No questions asked' after the first day. You can't beat this promise!
Re-scheduling Policy
What if you have to re-schedule? Are there strict rules, like most other centers?
No, although we hate surprises, we will re-schedule you in our next available class. No cost to you, with no hidden charges.
What if I change my mind and want my money back?
Most other training centers have a strict policy of no refunds up to a certain date. We process a full refund up to one week before your scheduled class starts. We won't hesitate to process your refund. If you have paid by credit card, we will charge you a $75.00 fee to credit your account back. If you cancel prior to one week (7 days) before the class starts, we will offer you full credit towards any future class.
Can I audit a class for free?
As a benefit, we allow students to retake the same class indefinitely without charge. We just need to make sure we have a computer and room in the next class for you. Just remember, occasionally our vendors expand the number of days required for a class. If you choose to audit a class that has been expanded upon, we will only charge you for the additional days of the class.
What if I am the only student that has signed up and GeniusDV cancels my class?
In rare cases, GeniusDV may need to re-schedule a class. In this case, we will notify you one week prior to attending. If necessary, we will refund your money is full or re-schedule the class for you.
Can I have someone sit in my class and audit while I attend?
We do not allow other individuals to sit in a class without payment. We do offer group discounts. The reason for this is simple: It interferes with an instructor's ability to teach you what is necessary in learning the software. It is also unfair to the other paying customers in your class.
What are some warning signs about training centers?
NOTICE to international travelers:
Please review the Visa requirements for entering the United States. Currently there are only 27 countries that participate in the Visa Waiver Program. Residents of Canada, Mexico and Bermuda do not require a Visa. All international travelers to the U.S. now require a passport
